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Interpersonal and communication skills 人際關系與溝通技巧
Communication is a process of transiting and receiving response about ideas and emotions between people and people as well as between people and group so that a consensus can be reached in ideas and the feelings communication can be smooth.溝通是是將想法和情感互相交流的過程,人與人之間以及人與群體之間,可以達成想法和感情的共識,溝通可以使雙方順利的接收到對方的信息,并且給予回應
3.1 Oral Communication口語交際
Oral communication refers to exchanging information through oral language and it is the most often used communication skill in the daily life.( Zidu Cyclopedia Editorial Group, 2011a)口頭溝通是指通過口頭語言交流信息,這是在日常生活中最常用的溝通技巧
When writing this paper, I had oral communication with project mentor face to face for 3 times. For example, in the first meeting with my mentor, I planned to choose Hutchison Whampoa as an object to make comparison with but I did know whether it was suitable. And then my mentor asked me “why do you choose Hutchison Whampoa to make comparison with Vanke?”
To answer the question, I I classified the reason into three kinds and replied, “Fisrstly, Hutchison Whampoa is a Hongkong company.Secondly, Hutchison Whampoa is still a Chinese company. And Hongkong is a place where the market operation is much perfect. So it is much representative to make comparison between Vanke and Hutchison Whampoa.Finally, Vanke is specialized in real estate, while Hutchison Whampoa’s business scopes are wide. It is meaningful to make comparison between the two business modes”. At last, my mentor suggested “You can make comparisions between Vanke and Hutchison Whampoa, but you should pay attention to the focuses as well as the relationship between profundity and scopes. And you also fully consider the difficulties of collecting information”. My Project Mentor’s suggestions are greatly useful for my paper.
On the whole,my oral communication skills help me a lot in each meeting with my mentor.從總體上看,每次會議我的導師在我的口頭溝通技巧上幫助我很多。
3.2 Written communication書面溝通
Written communication refers to transmitting information in the form of words. (Zidu Cyclopedia Editorial Group ,2011b).
I adopted many written communication skills in writing this paper. For example, I was not familiar with how to name and number the graphs. So I sent my mentor an e mail to ask for the specific methods to do that. And then my mentor sent me a passage related to this for my reference and I finally understood how to name and number the graphs.#p#分頁標題#e#
On the whole,my Written communication skills help me a lot too.從總體上看,我的書面溝通技巧也幫助了我很多。