英國會計碩士畢業dissertationthesis：社會和環境報告研究

目的

本研究的目的是觀察和分析邊緣化的社會和環境報告的含義,并且解釋為什么這樣的報告需要加強。
 

研究目標

問題陳述

傳統會計報告更重視報告實體的財務業績,對于社會和環境性能的報告相比較而言較弱。對社會和環境報告的指導目前在會計行業比較少,大多涉及到以下范圍，比如問責(AA)和全球報告倡議(GRI)。我們將討論邊緣化的社會和環境報告的影響。我們還將闡明如何加強這樣的報告。
 

目標

從上述所提到的問題中，我們將試圖找出以下項目:

確定能夠推動社會和環境報告必要性的重要因素。

確定如何以及為什么社會和環境報告是由實體合并到他們的報告中的。

識別社會和環境報告的替代方法。

說明由組織提出的指導方針的相關性，這些組織包括組織責任，以及對社會和環境報告的全球倡議報告。

對自愿披露的性質進行討論。

國家邊緣化的社會和環境報告的含義。

如何加強這樣的報道及被報告實體的有效整合。
 

AIM

The aim of this research work is to observe and analyze the implications of marginalizing Social and Environmental reporting and explain how such reporting can be strengthened.
 

RESEARCH OBJECTIVES

Problem statement

Conventional accounting reports place more emphasis on the financial performance of reporting entities compared to their social and environmental performance. Guidance on social and environmental reporting is currently provided by organizations outside the accounting profession, such as AccountAbility (AA) and the Global Reporting Initiative (GRI). We are going to discuss the implications of marginalizing social and environmental reporting. We will also shed light on how such reporting can be strengthened.
 

Objectives

To shed light on the above we will try to find out the following in our project:

Identify what has impelled the need for social and environmental reporting.

Identify how and why Social and Environmental reporting is being incorporated by entities into their reporting.

Identify the alternative approaches to Social and Environmental reporting.

Illustrate the relevance of the guidelines presented by organizations such as AccountAbility and Global Reporting Initiatives on Social and Environmental Reporting.

Discuss the nature of voluntary disclosure.

State the implications of marginalizing Social and Environmental reporting.

Outline how such reporting could be strengthened and be effectively incorporated by reporting entities.#p#分頁標題#e#
 

RESEARCH METHODS

The following methods were used to gather information to compile this project:

Literature review was done. Previous working papers and journal articles of different accounting professionals and authors were analyzed in order to attain information that was both relevant and reliable in regards to social and environmental reporting.
 

We also interviewed Mr Napolioni Batimala (Audit Manager PWC) to derive the current information available regarding the issues concerning social and environmental reporting and its current stand.
 

Case studies on three Fiji companies
were conducted, in order to determine the situation in Fiji regarding Social and Environmental reporting. A qualitative data analysis of the results was carried out. These were selected based on their extensive environmental (FSC) and social (BAT) impacts. FMF was also considered, as it is the largest, manufacturing company in the country.
 

British American Tobacco Fiji Ltd

Fiji Sugar Corporation

Flour mills of Fiji

Library research was also conducted. Extensive archival research and literary research from respective journals was carried out in order to find extensive views and analysis and to get insight on past research and current thoughts on this topic. Annual reports were analyzed such as:

British American Tobacco (2005 2007)

FSC (2005 2008)

Flour Mills of Fiji (2005-2008)
 

Internet research was conducted as well. Proquest references were sourced to get hold of electronic journals for the issues of journals that USP library does not hold. The access of Internet references provided more up-to-date statistics and secular information that were available in library references. The South Pacific Stock Exchange (SPSE) website was also extensively visited. Corporate websites for these companies were also visited.
 

This project was compiled from discussion generated in our group during meeting in which information obtained by the methods mentioned above were extensively analyzed.
 

ACKNOWLEDGEMENTS

The research topic we undertook reflected the social and economic reality of many countries. It no doubt is an indication of the future of many companies in Fiji itself. This project would not have been possible without the contribution of the following authorities and individuals for providing us with latest information and their views on social and environmental reporting.
 

We are very appreciative to:

Mr. Tevita Veituna - Our Tutor

Mr. Nacanieli Rika - The Course Co-coordinator

Mr. Napolioni Batimala Audit Manager (PWC)

The organizations and individuals who have contributed information

We would like to take this opportunity to thank anyone else who contributed towards the project in any way possible.#p#分頁標題#e#
 

DECLARATION OF ORIGINALITY

We, Rieaz, Moreen, Priya and Zafeen hereby declare that the information presented in this project is our original work and correct to date. All the working papers especially used in the literature review or in guidance of this project are clearly referenced in the bibliography with in text referencing given after the various quotations used.
 

RATIONALE

With the emergence of many social and environmental problems globally including gender discrimination in the workforce, and excessive use of child labor, ?the thinning of the ozone layer and global warming, deforestation, species extinction, waste disposal, energy usage land, air, and water pollution, usage of toxic chemicals, and resource scarcity together with the occurrence of significant environmental disasters such as the Exxon Valdez oil spill and the Bhopal gas leak? (Lodhia, S., 2004: p.111) and the growing power of the media to air these issues worldwide together with the apparent popularity of vocal special interest groups such as Greenpeace and Amnesty International, has resulted in ?increased community attention towards the identification of approaches to deal more effectively with these concerns?(Wilmshurst & Frost, 2000). This is what the Association of Chartered Certified Accountants (2001) has to say,
 

A combination of growing awareness of environmental issues by the general population and increased non-governmental organization (NGO) pressure and activity has led many corporations to reflect on and revise their corporate environmental responsibilities.
 

This heightened anxiety amongst the members of society over the adverse effects of business operations on the physical and social environment has culminated into what is referred to as social and environmental reporting, or synonymously, corporate social responsibility reporting (CSR). Social and environmental reporting as acknowledged by Deegan (2006) is ?reporting that typically involves the provision, to a range of stakeholders, of information about the performance of an entity with regard to its interaction with its physical and social environment, inclusive of information about an entity?s support of employees, local and overseas communities, safety record and use of natural resources.
 

This seminar paper endeavors to report on the main issues concerning social and environmental reporting. Thus, it will seek to address the following issues in relation to social and environmental reporting: how specific accounting theories help us to understand it, its perceived benefits to the reporting entities and society and some alternative approaches to social and environmental reporting such as AccountAbility and Global Reporting Initiative. It is important to note that in Fiji, social and environmental reporting is voluntary in nature.
 

Furthermore, the implications of marginalizing social and environmental reporting is also discussed together with suggestions on how this type of reporting can be strengthened.#p#分頁標題#e#
 

INTRODUCTION

 

Conventionally, the accounting function of business organizations have been based on the accounting entity, measurement of economic events in financial terms and users of reports who are only concerned with the financial implications of entity on business position and performance.
 

However, there has been emerging a new focus in business reporting in this era where there are now various stakeholders who are demanding information on social and environmental performance of entities to be disclosed as well as financial performance. These demands have increased pressures on entities to use social and environmental issues in the decision-making process. This is particularly vital for the South Pacific Island communities, which have been plagued by a range of environmental problems culminating in sea-level rise and unexpected climatic change in the Islands.
 

These issues are also critical in Fiji and in recent years growing public awareness has resulted in closer scrutiny of the activities of the major industries that may be contributing to environmental degradation. The oil spillages in Suvas major industrial area, Walu Bay (Fiji Times, 19 April 1998; Fiji Sun, 2 Feb 2000) and many activities as such have provoked the need for appropriate environmental and social legislation in Fiji.
 

Many companies throughout the world publish reports that discuss their economic, environmental and social performance. This evidently shows that companies today are now embracing sustainability as a corporate goal, rather than simply aiming for profitability. These practices represent moves towards sustainable development by these organizations, which require these entities to unequivocally consider various aspects of their economic, social and environmental performance. ( Deegan 2006 p.327) Such disclosure includes that in-printed form such as- Examples standalone environmental reports, triple bottom line reports, sustainability and annual reports. In addition information that is disseminated on the Internet via corporate websites.

(Hooks & van Staden 2007 p.197)
 

These social reporting practices are often referred to as corporate social responsibility reporting, or sustainability reporting. The latter covers aspects of both financial sustainability and performance, and social and environmental sustainability.(Deegan 2006 p.329) The moral arguments for greater corporate social responsibility arise from the increases in size, power and spread of multinational companies, as well as an increased awareness of the impact of companies on the environment and local communities.(Adams 2004 pg.731) This increase in awareness has been brought about by the media, the Internet, and the action of non-governmental organizations.
 

These social reporting practices are often referred to as corporate social responsibility reporting, or sustainability reporting. The latter covers aspects of both financial sustainability and performance, and social and environmental sustainability.(Deegan 2006 p.329) The moral arguments for greater corporate social responsibility arise from the increases in size, power and spread of multinational companies, as well as an increased awareness of the impact of companies on the environment and local communities.(Adams 2004 pg.731) This increase in awareness has been brought about by the media, the Internet, and the action of non-governmental organizations.#p#分頁標題#e#
 

Social and environmental reporting developed as stakeholders began to demand information on other aspects of an organization?s operations, apart from their financial performance. Stakeholders? expectations and needs have extended to the entities social and environmental performance. These were in the form of widespread interest of stakeholders in terms of demand for social reports of entities, pressure from environmental lobby groups to increase environmental disclosures, and also the increased competitiveness of the business environment where stakeholders today demand more accountability and transparency from organizations, concerning the utilization of their resources.
 

Our project will basically emphasize on social and environmental reporting by business firms. We will also shed light on the organizations outside the accounting profession namely, AccountAbility (AA) and the Global Reporting Initiative (GRI) who are providing guidance on social and environmental reporting. It also incorporates the implications of marginalizing social and environmental reporting and how such reporting can be strengthened and effectively be incorporated by reporting entities.
 

The various theories relating to voluntary disclosure are looked at, such as the legitimacy theory, stakeholder theory and institutional theory etc. How the information is reported and what implications it might have on the users of social and environmental information, in helping make decisions is also discussed. An analysis on some Fiji companies has also been undertaken to determine the extent of environmental and social reporting. However, social and environmental reporting in Fiji, is voluntary in nature to this day.
 

THEORETICAL UNDERPINNINGS

The different theoretical perspectives need not be seen as competitors for explanation but as sources of interpretation of different factors at different levels of resolution. In this sense, legitimacy theory and stakeholder theory enrich, rather than compete for, our understandings of corporate social disclosure practices. (Gray, Kouhy and Lavers 1995 )
 

Specific accounting theories help us to understand social and environmental reporting, by seeking to explain why many organizations publicly release information about their social and environmental performance, even with the general lack of regulation in this area. That is, it helps us understand what motivates entities to release this information voluntarily.
 

LEGITIMACY THEORY

According to Lindblom, legitimacy is ...a condition or status which exists when an entity's value system is congruent with the value system of the larger social system of which the entity is a part. When a disparity, actual or potential, exists between the two value systems, there is a threat to the entity's legitimacy.[1]
 

This theory asserts that organizations continually seek to ensure that they are perceived as operating within the bounds and norms of their respective societies (which change over time), that is, they attempt to ensure that their activities are perceived by outside parties as being legitimate. Information disclosure is therefore vital to establishing corporate legitimacy.(Deegan 2006 pg.275)#p#分頁標題#e#
 

Under Legitimacy Theory, an entity would undertake certain social activities (and provide an account of this), if management recognizes that the particular activities were expected by the society in which it operates. It is part of their social contract, or as is often stated by companies, part of their license to operate. If an entity fails to undertake these activities that are expected by the community, it would be identified as breaching its social contract. This will result in the entity no longer being considered legitimate.
 

Therefore this will have an effect on the support the entity receives from the society, and consequently its survival. Hence, success for an entity under this theory is impendent on it fulfilling its social contract. Lindblom, 1994 and Patten, 2000 state that according to legitimacy theory, social disclosure is a means to deal with the firms exposure to political and social pressures (as cited in Freedman & Jaggi 2005).
 

Those companies without much regard to environmental and social performance might find it faced with sanctions or explicit regulations imposed on them. In addition, they may also find it very difficult to obtain resources and finance or find the support of the community in which it works in the form of employee dissatisfaction.
 

Legitimacy theory assumes that society will allow an organization to continue operations up until the firm meets the society?s expectation. And the firm generally meets expectations to avoid further government regulations on operations or bad effects on reputation. But if there are some expectations that the management feels are unreasonable, they may try to change stakeholder expectations or try to justify their actions.
 

Legitimacy theory has been examined in numerous empirical studies with the results being fairly consistent in confirming the theory. For example the Deegan and Gordon (1996) study indicated among other findings, that there was a positive correlation between the environmental sensitivity of the industry to which the corporation belonged and the level of corporate environment disclosure. In addition, another study by Deegan, Rankin and Vought (2000) found that companies did appear to change their disclosure policies around the time of major company and industry related incidents. That is, social disclosure policies in the annual reports of companies tended to change when major social incidents or disasters occurred in the industry.
 

However, legitimacy is not only achieved by the actual conduct of the organization. Legitimacy is gained as long as the society perceives that the firm is acting responsibly. But sometimes, the societys perceptions are quite misplaced as information disclosures, which are vital to establishing legitimacy do not give an accurate account of the firm?s activities. An organization may diverge dramatically from societal norms yet retain legitimacy because the divergence goes unnoticed.(Suchman, 1995, p. 574) So if society does not know that a firm is not acting ethically, then legitimacy cannot be threatened.#p#分頁標題#e#
 

Lindblom describes 4 strategies of legitimization that an organization can adopt. The firm may seek to:

educate and inform its relevant publics about actual changes in the organisations performance and activities.

change the perceptions of the relevant public without having to change the organisations actual behaviour

manipulate perception by deflecting attention from the issue of concern to other related issues through an appeal to, for example, emotive symbols
 

change external expectations of its performance

Hence, we can conclude from the perspective of this theory that, social and environmental reporting may be just a tool that entities use to legitimize or justify their operations. Particularly in the case of entities in industries which have extensive environmental and social impacts. For example, petroleum, oil or gas companies, tobacco producers, pharmaceutical companies, and manufacturing companies.
 

STAKEHOLDER THEORY

Stakeholder theory is concerned with how management addresses the various issues associated with relationships with stakeholders. In other words, it is how an organization manages its stakeholders. According to Freeman (1984), traditionally, the firms used the inputs of investors, suppliers and employees to convert inputs into usable outputs which customers use and return to the firm some capital benefit. By this, firms only address the needs and desires of those four parties which are investors, suppliers, employees and customers.
 

Stakeholder theory acknowledges that there are other parties involved, including governmental bodies, political groups, trade associations, trade unions, communities, and associated corporations. This view of the firm is applied to identify the specific stakeholders of a corporation, that is, the normative theory of stakeholder identifies as well as examines the conditions under which these parties should be treated as stakeholders, the descriptive theory of stakeholder. The two make up the modern treatment of Stakeholder Theory. It attempts to describe, prescribe, and derive alternatives for corporate governance that include and balance a multitude of interests.
 

In the ruling paradigm of corporate governance, those who invest their capital into any type of business, and those who risk losing their investment in parts or in total, have a right and a responsibility to govern the business they have invested into. Capital investors or principals either govern the business themselves, or they do so with support of agents or managers who they may appoint.
 

One way to sum up the use of the stakeholder concept in the management literature and stakeholder theories is by reference to the framework suggested by Donaldson and Preston (22). It can be used in a number of ways, they identify a descriptive, and an instrumental and a normative aspect of stakeholder theory that can help understand and classify the different facets of stakeholder theory. They argue that:#p#分頁標題#e#

Stakeholder theory is descriptive as it describes the corporation as a constellation of cooperative and competitive interests possessing intrinsic value (p.66). This is also known as the positive approach
 

Stakeholder theory is instrumental since it establishes a framework for examining the connections, if any, between the practice of stakeholder management and the achievement of a variety of corporate performance goals
 

Lastly, ?the fundamental basis? of stakeholder theory is normative and involves acceptance of the following ideas: stakeholders are persons or groups with legitimate interests in procedural and /or substantive aspects of corporate activity? and ?the interests of all stakeholders are of intrinsic value
 

The difference between the three uses of stakeholder theory is explained by the fact that they imply different types of claims and include different forms of reasoning for their justification. Positive (or descriptive) uses of stakeholder theory make claims to truth and are justified through constative discourses, strategic (or instrumental) uses make claims of effectiveness and employ pragmatic discourses, and normative uses of stakeholder theory can entail different types of claims (rightness, goodness) and be justified through different types of discourses (moral, ethical). However, this research report is limited to explain that the stakeholder theory comprises of an ethical/moral or normative branch also known as the prescriptive branch and a positive or managerial branch. The ethical or normative branch of the stakeholder theory basically deals with fairness, that is, to treat all stakeholders the same. While the positive or managerial approach focus more on the ability of the stakeholders to influence or be influenced by a company. It is primarily a theory of the private-sector firm although the insights can be applied in parts to public sector settings. This is due to the circumstance that public management responsibilities are similar to private sector management tasks not only formally but also concerning the rising network nature of organizations in both spheres.
 

It gives a more refined solution by referring to particular groups within society, that is, stakeholder groups while the Legitimacy theory discusses the expectations of society in general. Stakeholder theory recognises that as different stakeholder groups will have different opinions about how an organization should carry out its operations, there will be a variety of social contracts negotiated with different stakeholder groups, instead of one contract with society in general.
 

Stakeholder Theory (Normative/Ethical Perspective):

The ethical or normative branch of Stakeholder theory argues that all stakeholders have the right to be treated fairly by an organization, regardless of the resources that they individually control or how economically powerful they are. Therefore organizations should consider the rights of all parties affected by the operation of the entity. The definition of stakeholders in this case would include any group or individual who can affect or is affected by the achievement of the firms objectives (Freeman 1984).#p#分頁標題#e#
 

Stakeholder Theory (Positive/Managerial Perspective):

The managerial or positive branch of stakeholder theory predicts that management is more likely to focus on meeting the expectations of powerful stakeholders. These are those that have the greatest potential to influence the firms ability to generate profits, that is have the most economic power and influence over the firm. Under this perspective, management would be expected to undertake those economic, social and environmental activities expected by the powerful stakeholders, and also provide an account of these activities to these stakeholders. (Deegan 2006 p.298)
 

Defining Stakeholders

A stakeholder in an organization is by definition any identifiable group or individual who can affect or is affected by the achievement of the organization's objective (Freeman, 1984: 25).
 

As a broad definition this includes many individuals or organizations for instance, governments, shareholders, creditors, employees and their families, local charities, local communities, media and so forth. It also allows the inclusion of groups such as terrorists and competitors (Phillips, 1997). For clarity this dilemma can partly be resolved by narrowing the definition in a meaningful way, that is, to divide the stakeholders into primary and secondary stakeholders. By following Clarkson's argument (Clarkson, 1994), Mitchell et al. claimed that the use of risk as a second defining property for the stake in an organization helps to "narrow down the stakeholder field to those with legitimate claims, despite the legitimacy of their relationship to the firm or their power to influence the firm". (Mitchell et al., 1997, 857).
 

Therefore, a primary stakeholder was identified as one whose continuing participation to the corporation is vital as a going concern. While secondary stakeholders were identified to be those who affect or influence, or are affected or influenced by the corporation but they are not engaged in transactions with the corporation and are not crucial for its survival. According to Clarkson, primary stakeholders must primarily be considered by management, as they are essential for the survival of a company. Also, in order for the company to succeed in the long run, it must primarily be administered for the benefit of all stakeholders. This definition may be related to the managerial branch of the stakeholder theory that will be discussed later. However, with the focus on primary stakeholders; it is challenged by the ethical branch of the stakeholder theory that all stakeholders have a right to be considered by management.
 

Critiques of Stakeholder Theory

There have been a variety of critiques of stakeholder theory from many viewpoints. Weiss (1995) discards the descriptive and instrumental usage of stakeholder theory and comes to a conclusion that the normative use probably might be too limited and has a too weak foundation to be considered as either useful or valid.Further critiques suggest that business interests are vital in both the identification of stakeholders and prioritizing their demands (Thomas, 1999; Banerjee, 2000). The stakeholders needs and demands may be limited particularly where stakeholders groups have very different social, cultural and political agenda. A great deal of critique has been towards the level of engagement with stakeholders that is, little consultation instead of genuine dialogue and the exchange of ideas. That is, the stakeholders needs are not taken seriously.#p#分頁標題#e#
 

INSTITUTIONAL THEORY

Institutional Theory is a relatively new perspective that assumes that managers of an organization will develop or adopt new practices (such as social and environmental reporting) as a result of a variety of institutional pressures. For example, managers may be concerned that if they do not keep up with other entities in developing new practices, they will risk disapproval from some of their economically powerful stakeholders.
 

SOCIAL CONTRACT THEORY

According to Godfrey, Hodgson and Holmes (2003), social contract has been described as ?the interaction between individuals or organizations within society through implicit or explicit boundaries of behavior, where implicit boundaries are moral obligations and explicit boundaries are regulatory requirements. Therefore, the social contract explains the boundaries of acceptable interaction between participants in a society.
 

The social contract is sometimes used to explain the behaviour of firms where productive organizations are ...subject to moral evaluations which transcend the boundaries of the political systems that contain them. The underlying function of all such organizations from the standpoint of society is to enhance social welfare through satisfying consumer and worker interests, while at the same time remaining within the bounds of justice. When they fail to live up to these expectations they are deserving of moral criticisms...
 

Thus, because of a business social contract with stakeholders within a community, it is expected to perform only those actions which are desirable and beneficial to the whole society, rather than having to the investors only. This will give the firm acceptance from the society.
 

Hence, management responds positively to environmental and social issues, because it has it has moral obligations to the society and failure to exercise care while carrying out their activities i.e. doing misdeeds towards the community will result in introduction of regulatory requirements to control management performance on environment and employee, for example.
 

POSITIVE ACCOUNTING THEORY:

Positive Accounting Theory predicts that all people are driven by self-interest. As such, particular social and environmental reporting activities, and their related disclosure, would only take place if they had positive wealth implications for the management involved.
 

Therefore motives for social and environmental reporting can be a result of a reporting entitys desire to maximize financial returns for shareholders and (or) managers by using social and environmental reporting as a tool to maintain and enhance the support of economically powerful stakeholders. On the other hand, it may also be a result of an entitys desire to discharge duties of accountability for the social and environmental impact the organization (potentially) has on a wide range of stakeholders.#p#分頁標題#e#
 

LITERATURE REVIEW

Historical Development:

Non-financial disclosure existed in a variety of forms in corporate reports in periods long before the 1990?s.Studies have found that such voluntary disclosure have existed for a number of decades. For example, Unerman (2000a,b) found evidence of social disclosures in annual reports of the Anglo-Dutch oil company Shell since 1897,with these disclosures becoming more prevalent from the 1950s.Adams &te (1998) analysed UK banks and retailers from 1935,Tinker & mark (1987,1988) and Neimark (1992) analysed social-type disclosures in the annual reports of the US company General Motors from 1916.Studies by Campbell (2000) and others have examined social and environmental disclosures in companies from the 1960s and 1970s. Thus, the development of social and environmental reporting in the 1990s was a development of non-financial reporting practice rather than a completely new phenomenon. (Deegan 2006 p.331).
 

A review on Social responsibility and impact on society? by Mohamed Zairi (2000) discusses the emerging commitment to address both environment and societal concerns, an area which is growing in terms of significance and proven to impact on business performances, reputation and corporate image. The observation made was that the world wide organizations have staged conferences to debate the relevance of social and environmental reporting on corporations and stakeholders. Also companies have started to make real headway in this area of reporting by proposing a framework that deals with social and environmental reporting and disclosing issues that concerns social and environmental reporting.
 

According to Trevor Wilmshurst and Geoffrey Frost (2000) , they tried to analyze the link between the importances of, as stated by reporters of specific factors in the decision to disclose environmental information and actual reporting practices. They used Legitimacy theory as an explanatory theory of environmental disclosure. The legitimacy theory implies the measures and awareness taken by firms are acceptable by the community. They used statistical sample selection to draw up conclusion for their studies taken.
 

The review made by Thompson I and J Bebbington (2005), they argue that the provision of accounts of and by organizations can be viewed as being a process of education and is thus amenable to a pedagogic assessment... In providing accounts about their activities, organizations are educating those internal and external to their organizations about events which have previously been unknown or incompletely known to account audiences.
 

Sustainability is defined as relating to development which meets the needs of the present without compromising the ability of future generations to their own needs (R. Gray, 2002, p.372). It involves, firstly the needs of both the present and future generations and secondly, consideration of both environmental and social justice. The most important aspect according to Gray, is to know whether corporations are acting or can act in a manner commensurate with sustainability. A small, but increasing number of companies have stated that they believe that neither they nor, any other company is capable of acting in a sustainable manner in the current systems of neither accounting nor financial arrangements (Gray & Bebbington, 2000). Even environmentally leading companies have little understanding of sustainability. The principle challenge to social, environmental accountability is that it is not relevant, or not accounting and finance? and to overcome this alleged weakness, more response is needed from the theorists which is in favor of sustainability (R. Gray, 2002, p.376)#p#分頁標題#e#
 

Larger firms disclose more detailed pollution information. Multinational firms that operates in countries that require high disclosure of pollution, but have their home offices in countries that did not are associated with lower disclosures (Freedman & Jaggi, 2005, p.215)
 

R. Gray, T. Owen and K, Maunder 1998 suggests that corporate social reporting is recommended on the basis that it enhances the organizations image or because the organization is best placed to judge what information should be reported would seem to be very difficult to justify. Justification is based on the assumption that society and organization are in complete harmony, that is, they share a mutuality of interests.
 

Environmental information could be used for determining a number of issues such as whether to invest or lend funds to an organization, whether to consume an organization?s products and whether to supply labor or other resources to an entity or not (Deegan & Rankin 1999) The notion expectations gap is commonly used to describe the situation where a difference in expectations exists between a group with certain expertise, and a group which relies upon that expertise research provided by Deegan and Rankin provides that an expectation gap does exist between the report users and report preparers to the relative importance of various items of environmental disclosure. The users of annual reports are more likely:

To consider environmental information is important to their decisions than is perceived to be the case by annual report preparers;

To rank various items of social information as important, relative to annual report preparers;

To disagree with the view that environmental disclosures should be voluntary, relative to annual report preparers

To consider that the accounting profession and government should provide environmental reporting guidelines, relative to annual report preparers.
 

The fact that expectations gap exists may explain, at least in part, why the demand for environmental performance information is not currently being satisfied, in that it indicates that the preparers may be unaware of the desire of annual report users of such information. Or, alternative, users may be unaware of costs involved in producing such information; with their demands for information perhaps beyond what can reasonably expected (Deegan & Rankin 1999) an expectations gap may indicate that organizations are not adequately addressing societys expectations in terms of social performance and disclosure of information concerning their performance.
 

It can be identified from the research of S.K.Lodhia 2003 that Fiji has an unsatisfactory practice of environmental accounting. This is because of their inability to provide the guidance to accountants. The findings suggest that social awareness amongst accountants has improved since Nandans study 1992.The current study suggest that the accountants are reluctant to incorporate environmental issues because they dont have much idea about these issues, and this is also due to lack of resources, expertise, and a heavy reliance on other countries. Further more the study suggested that there was an urgent need for improved environment legislation and regulatory intervention in the developing nations such as Fiji. In addition, they suggested there is also a need for an improvement in the qualifications of accountants. Thus the developments in Environmental Accounting will give Fijis accountancy profession an imperative to consider environment accounting as part of the accounting process.#p#分頁標題#e#
 

According to Moerman & Van Der Loan (2005) , social and political pressure in the tobacco industry has increased due to the health and public awareness, regulation and ethical behavior. (Social Investment Forum, 1998).The pressure creates a legitimacy gap and the relevant publics that create the pressure are the investors, the lobby groups and regulation agencies (Tilt, 1994; Deegan & Rankin, 1997; Buhr, 1998). A research was done by (Moerman & Laan, 2005) on British American Tobacco or BAT social reports. And in the research they came up with their findings that: BAT does publicly support the regulations to reduce health impacts, it does this through public information, marketing to prevent youth smoking and sales. But on the other hand BAT argues that passive smoking is an irritant and there is no proof that passive smoking of tobacco is harmful (BAT, 2002a). Its first report in 2002 was an attempt to provide broader accountability to stakeholders and to present a clear evidence of a socially responsible tobacco company (BAT, 2002a.p1).
 

According to Fijian Studies: Special Issue on Sustainable Development, social accounting was criticized because of the lack of mandatory standards (Owen etal, 1997, Mathews, 1997; 1998, Gray 2001). Accounting has a broader role in society rather than just being the crunching and reporting tool. The roles of accountants in environmental reporting are to use such approaches that reduce the environmental impact. Here it was mentioned that it is desirable to have an improvement in the mandatory and voluntary environment reporting. Furthermore there should be an educational process of accountants, to equip them with skills and expertise in environmental reporting.
 

Deegan (2006) attempts to explain how the incorporation of social and environmental factors within external reporting, extends the systems of accounting. The issue of sustainability is an underlying concept in social and environmental reporting. Sustainable development as defined in The Brutland Report is .....development that meets the needs of the present world without compromising the ability of future generations to meet their own needs.(eegan 2006 p332). Thus extending the evaluation of reporting entities performance from mainly financial issues- to include social and environmental factors.
 

The stages of the discussion were firstly, why would an entity decide to disclose publicly information about its social and environmental performance? This was explained predominantly using the Legitimacy theory and the Stakeholder theory-with its two branches-normative or ethical perspectives and the positive or managerial perspective. In addition, the issue of who are the stakeholders to which the social and environmental disclosures would be directed? This was stated to be directly related to an organization?s motive for adopting corporate social responsibility policies and practice. Shareholders of course are the dominant group, followed by employees, customers, suppliers, environmental and social lobby groups, and the wider community.#p#分頁標題#e#
 

Finally, there was a review of the limitations of financial accounting of accounting and reporting social and environmental impacts. This led to a need for alternative mechanisms. Approaches such as the triple bottom-line approach, preparing reports according to the Global Reporting Initiatives (GRI?S) or other guidelines which organizations have released-were suggested such. As well as, an interesting approach where an entity attempts to cost environmental externalities, using estimates and ?guesstimates?. In other words, accounting for externalities.
 

SOCIAL AND ENVIRONMENTAL REPORTING

Social and environmental reporting typically involves the provision, to a range of stakeholders, of information about the performance of an entity with regards to:

Its interaction with its physical and social environment, including;

Information about an entity?s support of employees

Local and oversees communities

Safety record

Use of natural resources
 

Social and environmental reporting is predominantly a voluntary process, given the lack of regulation in the area. All reputable companies today embrace corporate social reporting strategies as part of their business. For example, in Australia 80 out of the top 100 companies, publicly report on their corporate social reporting activities, many through their annual reports and 30 through standalone sustainability reports.( as cited in Deegan 2006 ) It is a phenomenon that continues to gather strength. The public disclosure of information about the social and environmental impact of operations, have become more common since the late 1990s, and have become standard practice among many large multinationals in several industrialized sectors and countries.
 

This area of social and environmental reporting or corporate and social responsibility reporting is relatively new and continually evolving (and generally unregulated). Hence, it is quite an exciting area for accountants to be involved in.
 

About 25 years ago this issue was not paid much attention, since corporate social and environmental responsibility (CSER) was considered a non-profit maximizing behaviour. However, CSER concepts have been applied for some years now and proven their practicality and profitability. These reporting emphasize sustainable performance through valuing people society and environment.
 

Corporate social and environmental reporting involves the publication of reports relating to the environment and society. Gray, Owen and Adam1 described it as a combination of:

accounting for different things i.e. other than accounting strictly for economic events

accounting in different media i.e. other than accounting in strictly financial terms

accounting to different individuals or groups i.e. not necessarily accounting to only the providers of finance

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accounting for different purposes i.e. not necessarily accounting which enables decision making with success judged only in financial or cash flow terms
 

It is thus reporting on issues which are not normally covered by the traditional accounting function and into a form that can be used for decision making by those individuals which are sometimes not directly concerned with the financial success of an entity but rather the effects which it ripples out in the environment they work in i.e. it is about more than just balancing the books.
 

Social and environmental reporting should not only cover the financial consequences of the entity's activities as they relate to the environment and society but should also consider the non-financial impacts as it is essential to build shareholder value as well as worker value in order to deliver sustainable growth.
 

Hence, firms should recognize its interaction with the community and its stakeholders and they must operate within the boundaries of the society being considerate of everyone's needs
 

Social Reporting

This is the reporting on social-related issues, which are incurred by a firm. Owen and Scherer (1993) explain that there is a significant concept underlying corporate social responsibility (CSR). They said that almost everybody believes that corporations should be concerned about something more than making money, that they have responsibilities not only to stockholders but to their employees, to their customers, to the communities in which they work and to society at large.
 

Moreover, Leonard and McAdam (2003) suggest that the issues that may fall within social reporting includes consideration of:

human rights issues

work place, occupational health and safety

training & employee issues

unfair business practices

minority and equity issues

marketplace and consumer issues

community involvement

indigenous peoples

social development

charitable, political donations & sports sponsorship

Environmental Reporting
 

Godfrey, Hodgson and Holmes (2003) have defined environmental reporting as ?the disclosure of information on environment related issues and performance by an entity?[2]. It usually includes details of environmental performance in areas such as:

environment

energy use

products

greenhouse gas emissions

wastes and water use
 

This information is published in either the annual report of the company and/or as self-standing reports. An environmental report is the product of a stage of processes of environmental management within a business and not a one-off activity. Environmental reporting is normally voluntary. Some of the industries might be required to do some mandatory reporting by some organizations but it is largely not mandatory. Many firms do report voluntarily in their annual reports on environmental information because it has a lot of perceived benefits. However, the costs of actually producing the report are also quite high.#p#分頁標題#e#
 

Environmental reporting is adopted for various reasons and all businesses that have an impact on the environment through its operations can undertake environmental reporting. The impact usually increases as the size of the firm increases.
 

Sustainability

Sustainability refers to nation, region, or economy whose development meets the present world without compromising the ability of future generation to meet their needs. Hence, sustainability is sub-divided into Eco-efficiency and Eco-justice.
 

Eco-efficiency is all about environmental protection, which aims to improve and reduce environmental externalities faced by the society. For example, consider Greenpeace, it is the most outstanding organization who has dared to stand up against the most critical issues facing the world. With its campaign strategies such as political lobbying they are trying to join force with businesses and industries to use their lobby power collectively to pressure the government to ratify a particular issue, such as implementing Kyoto protocol, it is basically a rule, legislation or standard to look after environmental and welfare of people. Therefore, such legislations could be used to reduce emissions of global green house gases that threaten the environment. On the other hand, Eco-justice is about bringing justice between people and generation, which further incorporates intragenerational equity and intergenerational equity.
 

Thus intragenerational equity is based on the recognition that we share the earth and its resources. It is particularly concerned with the issues of the global wealth distribution. For example different countries have different target to reduce the global emission of greenhouse gases. For instance, Canada?s Kyoto protocol has agreed to chop its green house gases by 6 percent. Similarly intergenerational equity states that future generations deserve the right to use earths resources, hence, there is a need to preserve natural resources. Specifically we should be in a position to say that the planet that we leave our children is in as good shape as we inherited. For example, if we start to consume the worlds environmental resources at high levels, a time will come where the biosphere will be degraded to the extent that it can no longer support human life in anywhere near the numbers currently living. Thus, there would be unsustainable position for nature, society and business profitability.
 

In a nutshell, sustainability is about meeting current environmental, social and economic development needs without compromising the needs of the future generation. Economic development is fundamental to a company?s ability to contribute to environmental protection, natural resource conservation and social well-being. To make such contribution, companies must be sustainable. Their goal should be increased profits and shareholder value through responsible environmental and social behavior.#p#分頁標題#e#
 

ALTERNATIVE APPROACHES TO SOCIAL & ENVIRONMENTAL REPORTING

Global Reporting Initiatives  GRI

Another alternative approach is to incorporate the GRI reporting framework. This framework is the result of an attempt by several bodies, to codify best reporting practices in developing social and environmental reporting guidelines. It was originally assembled by a US-based organization Coalition for Environmentally Responsible Economies, in partnership with the United Nations Environmental Program. It also included subsequent inputs from other global organisations, such as then World Business Council for Sustainable Development and the World Resource Institute. Draft guidelines were released in 1999,with the first version of the GRI Guidelines released in 2000.A second version came out in 2002,while a third generation of the GRIs was released in 2006. (Deegan 2006 pg. 370)
 

This outline is intended to serve as a generally accepted framework for reporting on an organization?s economic, environmental, and social performance. It is designed for use by organizations of any size, sector, or location. It takes into account the practical considerations faced by a diverse range of organizations ? from small enterprises to those with extensive and geographically isolated reported information. In addition, the guidelines consist of principles for defining report content and ensuring the quality of reported information. It includes standard disclosures, comprising performance indicators and other disclosure items, as well as guidance on specific technical issues in reporting. Hence the GRIs have been referred to by some, as a conceptual framework for social and environmental reporting.
 

AccountAbility: AA 1000

AccountAbility provides effective assurance and accountability management tools and standards through its AA 1000 series; it offers professional development and certification. To have a more effective sustainability reporting, it is important to have increased credibility. AccountAbility provides numerous approaches to Assurance by offering different ways of evaluating the published reports, which includes specific aspects, such as carbon emissions and factory level assurance of labor standards in the global supply chains.
 

AA 1000 offers a non-proprietary, open source assurance covering the full range of an organizations disclosure and performance, that is, sustainability reporting and performance (social, environment and economic).
 

AA 1000 is applicable for assessing, attesting to, and strengthening the credibility and quality of an organizations? sustainability reporting. It provides guidance for directors and boards in overseeing non-financial disclosures. AA 1000 is designed to complement and enhance the use of specialist assurance standards and guidelines for the purpose of sustainability reporting. An organization which adopts any part of AA 1000 series, are committed to identify and understand its social, environment and economic performance and impact, and associated views of its stakeholders.#p#分頁標題#e#
 

Some of the principles of AA 1000 are:

Materiality

This principle requires to state whether an organization has included in its report the information about its sustainability performance required by its stakeholders for them to be able to make informed judgments, decisions and actions.
 

Information is material if its omission or misrepresentation in the report could influence decisions and actions of the reporting organizations stakeholders.
 

One of the parameter that may be taken into accouny is the compliance performance, whereby, the materiality test must consider those aspects of non-financial performance where a significant legal, regulatory or direct financial impact exists.
 

Completeness

Requires evaluating the extent to which the reporting organization can identify and understand material aspects of its sustainability performance.
 

The principle requires organizations to have an ability to influence such performance, for example, effect of product use.
 

Responsiveness

Requires evaluating whether the organization has responded to stakeholders concern.
 

Triple bottom- line reporting

This approach is in line with the concept of sustainable development. The underlying issue here is that ?for an organization (or a community to be sustainable (a long run perspective) it must be financially secure (be profitable); it must minimize its environmental impacts; and it must act in accordance with societys expectations. (Deegan 2006 p.364)
 

To begin with, the bottom line is often referred to as the businesss financial performance or profit. This single bottom line figure of financial profitability focuses solely on economic performance. The triple bottom line therefore broadens this performance evaluation of an organization, and extends the focus to an evaluation of three bottom lines- of economic, social, and environmental performance. This approach argues that the business and all social systems operate within the natural environment and therefore reporting entities ought to provide information concerning the impact of their operations on society and the environment.
 

Brown, Dillard and Marshall (2005) express that although there has been much discussion concerning triple bottom line reporting, there really has only been a few substantive proposals to actually realize this approach. Companies that claim to use this approach, use a combination of narrative descriptions and a number of different measurements or metrics. Hence if neither social nor environmental factors can be reduced to a single currency then it is not possible to equate trade offs between these factors. Such a trade-off between maximizing? economic, social and environmental performances appear to be a key element of the triple bottom line.#p#分頁標題#e#
 

Therefore attempting to report upon, or manage, all three bottom lines in a common manner are not appropriate. Brown, Dillard and Marshall (2005) believe that due to these problems in the triple bottom line concepts, management and reporting on the triple bottom line is likely to result in a focus on the economic bottom line, to the disadvantage of social and environmental sustainability. It therefore appears that the process of triple bottom line reporting is, at present, not very helpful in providing guidance to organizations regarding the details of how to produce a sustainability report which will address the specific information needs of the stakeholders. Although it has been advocated by various peoples as a sound means of providing information about an organisations economic, social and environmental performance.
 

Accounting for externalities

This final alternative approach to corporate social disclosure, considers issues of trying to ?cost? the externalities caused by businesses. It includes attempts to put a cost on the environmental externalities and benefits caused by the operations of an entity. These costs and benefits are then usually taken from traditionally calculated profits to come up with some measure of real profits. Although a limited number of organizations have used this approach, most companies do not readily embrace it, as it involves various estimations and guesstimates. Thus, it makes this an interesting approach, as it represents a departure from generally accepted accounting principles, and is based on much estimation. Actual environment accounts are drawn up and reported, containing environmental costs and benefits to the reporting entity.
 

A number of companies have begun experimenting with different methods designed to determine the notional costs of the externalities being generated by their activities. Baxter International (US), IBM (UK), and Land care Ltd (NZ) are some of the companies that have adopted some form of full-cost accounting.
 

After considering the brief descriptions of the above alternative approaches to social and environmental reporting, we can conclude that there is great diversity in how organizations account for their social and environmental impacts. Such diversity of approach is expected given the lack of regulation in this relatively new area of reporting.
 

WHAT IS VOLUNTARY DISCLOSURE?

Voluntary disclosure is simply the provision of information that is normally non financial in nature and which is not subjected to mandatory accounting standards or other legislative requirements. As there is no specific standard set by regulatory bodies, with the exception of a few countries at present who have taken the initiative to produce mandatory environmental standards, to mandate companies to disclose information relating to its social and environmental performance, one would argue that there is hardly pressure for companies to report on the non financial aspects of its own operations. However, this argument is far from reality and has been the object of an increasing amount of attention in recent years, owing much to the increasing awareness of the general public with regards to the environmental problems facing modern society. Consequently, there have been calls for companies to be more transparent and accountable for its own operations that are deemed to have an impact on the social and natural environment. This has seen a growing demand for social and environmental disclosures, which has been predominantly a voluntary exercise. As stated earlier, voluntary disclosure occurs because of market pressure and the threat of regulatory intervention. Undoubtedly, the content of annual reports has changed significantly over the years as companies undertake voluntary disclosures. The issues that may well be recognized as falling within the criteria of social and environmental voluntary reporting include actions affecting:#p#分頁標題#e#

Employees

Occupational health and safety

Minority and equity issues

Community

Indigenous people

Environment

Energy use

Products

Gray and Bebbington (2001:p.242) provides a number of reasons for voluntary disclosure or non-disclosure.

Disclosure

Pre-empt potential regulatory intervention

To provide impetus for internal development and promote a higher level of good corporate governance.

To legitimize current activities and develop corporate image.

To distract attention from other areas.

To build up expertise in advance of potential regulation.

Positive impact on share price and other related economic benefits

Reduction in perceived (company and information) risk.

Perceived political benefits.

Competitive advantage.

Shareholders and other stakeholders right to know.

To explain expenditure patterns

The desire to tell people what the country has achieved.

Non-disclosure

No sense of motivation.

Wait and see approach to implementation.

Cost factor.

Data availability

Secrecy.

Lack of demand for information.

Absence of a legal framework.

Never thought about.
 

Disclosing information voluntarily enables a company to improve and expand upon its communication channels, ensuring a representative group of stakeholders with heterogeneity of interests are consulted. This would also facilitate investors in better understanding a company?s critical success factors, competitive environment, strategies, goals and the way decisions are made internally. To the reporting entity, there are numerous benefits and costs associated with voluntary disclosure. If entities did not perceive significant benefits flowing from social and environmental reporting, there would not be a practical justification to engage in this form of reporting voluntarily. Enhanced disclosure of social and environmental information leads to a greater capital base and a lower average cost of capital through enhanced market liquidity and reduced uncertainty respectively. Furthermore, investors tend to gain from greater transparency in making effective decisions, which, in turn, secures a proper relationship between the main source of fund for many corporations. The costs of voluntary disclosure, however, include the potential threat to its competitive advantage arising from the disclosure of information its competitors can access, the bargaining disadvantage due to disclosures made to suppliers, customers, and employees.
 

Why Firms May Opt To Voluntarily Disclose Over and Above The Legislation?

Voluntary disclosure and ownership structure:

Voluntary disclosure decisions are greatly influenced by the form of the ownership and management structure. The voluntary disclosure of information is viewed as a means to efficiently protect shareholders interest against manager latitude. For a firm whose capital base is widely held, the potential for a conflict of interest arising between the principle and the agent is greater than in family-controlled companies. To reduce these conflicts, Jenson and Meckling (1976) in agency theory explain that powerful shareholders especially institutional investors will pressure managers to disclose more corporate information for an accurate evaluation of the firms performance. Therefore, voluntary disclosure is likely to be intensive in publicly held firms so that principles can be effectively assured that their economic interests are optimized.#p#分頁標題#e#
 

Voluntary Disclosure and Institutional Investor ownership

Institutional investors hold large block of shares in many large companies. The magnitude of their ownership leads them to become the main actor in corporate governance structures.
 

Voluntary Disclosure and Board Characteristics

Company organization has long been recognized for its distinct feature: a separation between shareholders and the management team. This gives rise to agency costs according to the agency theory. Shareholders are expected to impose some monitoring mechanisms to align managers? interests with theirs. Voluntary disclosures coincide with these mechanisms. Studies suggest that board characteristics are considered as an efficient internal monitoring mechanism. The underlying challenge is to show how these board characteristics could constrain managers to work in accordance with shareholders? expectations by disclosing regular information and thus, making the market constantly informed.
 

Voluntary Disclosure and Firm Performance

Managers would prefer to release information which will increase current firm value, and that no cost is imposed for withholding bad news. Thus, it is predicted a positive relationship exists between good news and corporate disclosures.
 

IMPLICATIONS OF VOLUNTARY DISCLOSURE OF SOCIAL & ENVIRONMENTAL REPORTING

Social and Environmental Reporting has become increasingly prevalent since the mid 1980s. There are various classes of users who demand information for different purposes and there has emerged a new group of users who demand information regarding the social and environmental performance of an entity.
 

However, most of the information regarding environmental and social disclosures are purely voluntary and it depends on specific organizations on what type of information they wish to disclose in their annual reports. Moreover, if organizations do not wish to disclose any information about its operations on the environment and community, they may do so. Hence, it becomes very difficult to compare environmental performances across organizations since all firms disclose varying information. The voluntary nature also results in the disclosure of only the good sides of the organization activities and nothing on the bad areas, even though it might be quite important to stakeholders.
 

Disclosure of Social and Environmental Information could be used by stakeholders to determine a number of issues such as:

to invest or lends funds to the organization:

to consume an organizations product

to use an organizations products in the production process

to supply labour and other resources to the entity
 

To make all these decisions accurately, a stakeholder might need all the negative aspects of the business as well. C. Deegan and Ranklin show that the writers are frequently arguing that the disclosures are patchy and predominantly self laudatory, with minimal disclosure of objective and potentially negative news about the organizations environmental performance. (1999:p314)#p#分頁標題#e#
 

Guthrie and Parker confirms that a sizeable proportion of corporate social disclosures appears to be made reactively rather than proactively and companies appear to respond to government and public pressure for information about their social impact but may choose to disclose such information only to the minimum degree required to subdue the calls for further disclosure or regulation. (Godfrey,J et al: p706)
 

This is because the business knows that providing information which is all negative in nature will lead to a downfall in the image of the firm and degrade its reputation greatly. Hence, no misdeeds are reported. According to social contract theory, corporate management seeks to meet societys expectations, thereby gaining organizational legitimacy. Legitimacy theory also suggests that the firm is reactive to social change and would report positively to enhance its image and give itself legitimacy by society so as to remain profitable.
 

Hence, the reports lack completeness as only positive information is provided because of the voluntary nature of reporting. There is also a lack of accountability by the firms to the environment and society so they do not report accurately.
 

Sometimes, to enhance its image through corporate social responsibility, firms undertake to prepare additional reports in addition to the annual report, which highlights the environmental and social policies that the firm has. A good example of this is the British American Tobacco. BAT may be commended for having a Fiji Corporate Social Responsibility Programme and for releasing a Social Report in 2002. But they also won the Draunisalato Award in 2003 for the worst operating company in Fiji. Fiji Sugar Corporation and Courts Fiji Ltd have also won awards in this category.
 

The firm has been deemed by the public as providing misleading information because the actual business of tobacco is in itself very injurious to the community and the only reason that this firm is undertaking corporate social responsibility is to get legitimacy by the community. The management is using corporate social responsibility as a strategic tool to mislead people into believing that they are caring citizens. But they are actually not as they sell harmful substances to the public and contributing to the death of millions. They provide huge economic and social costs to the society, advertise by stealth and lack transparency about their research on tobacco effects while not disclosing the number of smokers in Fiji. They also add to the burden of the government by constraining the already under-resourced health service in Fiji. This company does not provide any of these details in its report.
 

Courts Fiji Ltd was cited for misleading advertising, pretending to compete with Burns Philips in 2003 while preparing to merge, not being sufficiently up-front to customers about interest rates charges and terms and conditions of hire purchases. Courts was also the most complained about company to the Consumer Council of Fiji in 2003, and among the top in the list of companies that takes its customers to the Small Claims Tribunal.#p#分頁標題#e#
 

The Fiji Sugar Corporation was chosen for the long-term neglect and pollution of the Qawa river in Labasa from the operations of their sugar mill there. The Labasa mill has contributed to the death and loss of marine life, the foul stench of the river, the loss of recreational activities and water sports, and loss of subsistence livelihoods and economic activity from the river.
 

A reason for this gap in information disclosure and information demand is called the social expectations gap i.e. users and preparers of reports do expect the same thing. Users might expect something from the preparers while the preparers themselves have different expectations as to what they should report or give out to users.
 

Therefore, a general absence of regulation requiring companies to publicly disclose information about their social and environmental performance could make users of financial reports behave the way in which the management or preparers of reports want through the disclosure of positive information. This misleads the stakeholders since the negativities could have a significant impact on the decision of the stakeholder regarding business being reported.
 

implications of marginalizing social and environmental reporting
 

MARGINALIZING

From our point of view it is the setting of regulations for every entity to prepare social and environmental reports. For example, in Fiji, social and environmental reporting can be marginalized if the regulation for social and environmental reporting is enacted by the government of the day. Hence, corporate reporting provides a means for an organization to communicate with diverse stakeholders. Thus, the regulator is the best person to determine if this type of reporting should be marginalized. However, corporate reporting provides a means for an organization to communicate with diverse stakeholders
 

IMPLICATIONS

Positive Implications

Benefits of gathering and disclosing environmental and social performance may include:

To the Reporting Entity:

An improvement in the organizations processes and environmental impacts.

The support of the community in which the organization operates may be increased

Increased support of the investment community, which values good environmental performance. Investment analysts today

Protecting their corporate reputation and economic well being.

It allows organizations to engage in active, not just reactive dialogue with their stakeholders. This would meet the greater demands for corporate transparency, being required by stakeholders

To continue improving management decision-making through sensitivity to changing expectations in society.

Improves the companys reputation and may earn those awards in recognition of their social and environmental disclosure.
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Reduced resource use, waste and operating costs. Evaluating environmental performance as part of the process of developing a sustainability report can highlight inefficiencies in operations and open up opportunities to improve management systems. Organizations can identify opportunities to reduce resource use, waste and operating costs.
 

Improved community support. Letting your local community know about the efforts you are making to improve social and environmental performance can foster community support for a business. Surveying local communities about what issues they think are important, while initiating and/or participating in local projects can also contribute towards your reputation as a good corporate citizen
 

Improved customer confidence. Letting your customers know about your efforts to improve your organizations environmental, social and economic performance can lead to increased consumer confidence in your products and services.
 

Improved relationships with regulators. By demonstrating your commitment to reporting on your current impacts and identifying ways to improve performance, you can build improved relationships with regulators.
 

Improved attractiveness to investment. Investors, financial analysts and brokers increasingly ask about the sustainability aspects of operations. A high quality report shows what measures your organization is taking to reduce risks and seize opportunities, fast-tracking the assessment work of your finance and insurance suppliers, hence increasing your attractiveness.
 

Improve competitive advantage. Showcasing your organizations environmental, social and economic best practices can give you a competitive edge in a market, which is increasing its scrutiny of corporate sustainability activities.
 

Improved global exposure. As the international trend towards improved corporate sustainability grows, access to many international markets will require increasing transparency. Many multinationals are also producing corporate reports, and asking their Australian corporate counterpart/subsidiary to submit the results of an examination of their own performance.
 

Improved supply chain advantage. Large organizations are increasingly requiring material and service suppliers and contractors to submit performance information to satisfy the expectations of their own shareholders. Having this information at hand can make you a more attractive supplier than your competitors.
 

To Society:

Environmental reporting allows stakeholders to assess not only the financial position of the entity in the corporate annual reports but also its social and environmental position.
 

This would compel companies to reduce their environmental impact on society and more importantly on the natural environment in which it operates.
 

#p#分頁標題#e#Negative Implications

Environmental and social reporting however is not easy. The following problems may be encountered:

It is unclear who should be responsible for reporting. External reporting has traditionally been the province of accountants, but they may lack expertise in matters such as emissions etc. The report may need to be produced by a multidisciplinary team.
 

Environmental and social issues are likely to have an impact over many years. Financial reporting has concentrated on historic data, with a limited consideration of the future. Environmental and social reporting requires a shift in thinking to the long term.
 

As mentioned previously there are no agreed standards as to the format or contents of the reports. This makes it difficult to compare performance with other companies.
 

It may be difficult to measure performance. Some targets, such as emission levels and accident rates can be measured objectively. However, this is not always the case. There may be a delay between an activity that causes an environmental problem and its identification (e.g. the use of asbestos in buildings).
 

The company?s systems may not provide the required information. Systems may have been set up primarily for financial reporting or management reporting rather than environmental or social reporting.
 

Laws and regulations are evolving and interpretation may be difficult or ambiguous.
 

Responsibilities and liabilities may arise from perceived moral obligations, and it can be difficult to know what stakeholders expect.
 

There may be no established historical pattern on which to base estimates.
 

There may be a lack of user understanding. Most users will not be able to conceptualize these reports.
 

ANALYSIS AND FINDINGS

Social and Environmental Reporting Practices in Fiji
 

Social and environmental reporting (SER) practices in developing countries lag behind that of the more developed nations (Belal, 1998)
 

This statement has been proven to be quite true especially for Fiji, when our group undertook a study of the annual reports of some of the companies operating in Fiji. The local SER practices are lagging far behind those of the international counterparts as the results showed that hardly any of the companies are currently reporting on environmental or social issues in their annual reports.
 

It was found that since there are no statutory requirements currently compelling firms to disclose environmental or social consequences, they are not taking any initiative on their own to inform various stakeholders. So as yet, all they are doing right now is complying with regulations only.
 

Thus, most of the companies used in this analysis are public companies listed on the South Pacific Stock Exchange. The reason for this was that accessibility of information for these public companies is much easier as it is available in the public domain. Private companies do not readily give out information regarding their performance fearing competitor threats. However, there have been used 2 other companies which are not listed on the local stock exchange, but on the International exchange, which are British American Tobacco and Emperor Mines Ltd.#p#分頁標題#e#
 

This analysis used 16 companies. The annual reports of only 10 companies were available for the year ended 30 June, 2008 which are listed below.

Fiji Television Ltd

Fijian Holdings Ltd.

Flour Mills of Fiji

Fiji Sugar Corporation

Fosters Group Pacific Ltd.

Toyota Tsusho (South Seas) Ltd.

Amalgamated Telecom Holdings

RB Patel Group Fiji Ltd

Yaqara Group Ltd

The Rice Company of Fiji Ltd

The remaining 6 companies annual reports were not available for this year, so the reports for the year 2007 were used.
 

Results

Of these 16 listed companies, 6 companies have a direct impact on the environment through their operations, which are Fiji Sugar Corporation, Fosters Group Pacific Ltd., Flour Mills of Fiji, Yaqara Group Ltd, The Rice Company of Fiji and Pacific Green Industries (Fiji) Ltd. The Fijian Holdings Ltd. has shares in Fiji Sugar Corporation which also impacts the environment. Further rigorous discussion on the social and environmental aspects will be done on Fiji Sugar Corporation, Flour Mills of Fiji and British American Tobacco (BAT) in the case study analysis that follows.
 

Analyzing the environmental, employee and ethical disclosures of these companies has shown that ethical reporting is very common amongst all the companies mostly because it is not that costly to undertake. Ethical disclosures commonly include information about the companys products or services. Employee reporting is also extensive to some extent and normally includes information on employees, training and development opportunities and occupational health and safety facilities provided to employees. However, environmental information is sparse and only 3 companies disclosing that information. Moreover, the information that is disclosed is not that informative and extensive.
 

Most disclosures, it has been found are attempted only for the sake of enhancing the image of the firms. Firms with higher resources are clearly disclosing more information compared to smaller organizations especially where social or employee information is concerned. An issue of concern in this analysis is that only 2 of the companies which directly have an impact on the environment have disclosed environmental information. And these disclosures are not quantified. The disclosures are just a 1 or 2 page summary of environmental policies in the Directors or Chairmans review section which are not very useful. They reveal very little about the companies commitment to the social and environmental responsibilities.
 

In addition, only good news disclosures are provided and there is no way these could be compared across companies. The impact of an entitys operations on the environment is not provided and neither are details of companies which may be directly or indirectly causing environmental degradation or even those companies which could help in creating environmental awareness like Fiji TV. For example, those companies whose primary operations are selling cars, could decide that they would only sell vehicles with adequately equipped pipes and filters to reduce exhaust fumes. Fiji TV could provide a medium for providing environmental awareness and disclose these activities and their results.#p#分頁標題#e#
 

Thus, majority of the entities in Fiji have a lower marginalized benefit in relation to social and environmental reporting. From their point of view, it is an additional cost which may not result in returns to the firm in the long run. Government being the regulator would only step in if the need arises, or if there is an increased demand from the public concerned. However, before a company e.g. Flour Mills of Fiji (FMF) can commence its operations, it needs to obtain the license from the government which would enable it to operate in Fiji. This indicates that there are certain conditions/regulations which the company must agree with prior to commencing operations.
 

CASE STUDY ANALYSIS

Fiji Sugar Corporation Limited FSC

The FSC is the largest company in Fiji and was established by an act of Parliament in 1972 and began operations in 1973. It?s sole responsibility is the manufacture of sugar in Fiji and as such owns and manages 4 sugar mills. These mills include the Lautoka Sugar Mill, the Labasa Sugar mill, the Rarawai Sugar mills and the Penang Sugar Mill.
 

It is the largest private sector employer in Fiji employing about 50% of Fijis Total Labor Force (which includes farmers), majority of which are Fiji citizens. Subsidiary company of FSC includes South Pacific Distilleries, FSC Projects Ltd and South Pacific Fertilizers Ltd. The primary product of the company is sugar. However, by products include molasses, bagasse and mill mud
 

The impact of Companys Operation on the Environment

The FSCs manufacturing operations result in externalities that extensively impact the environment impact on the environment through its operations. These include Air pollution, Water Pollution, Noise pollution, Dust emissions, the disposal of hazardous chemicals used in production, and the storage of fuel for production. Air pollution includes the discharges to the air as a result of its manufacturing process. A common site is the smoke emission from its four mills.
 

Water pollution includes discharge of waste into waterways or close by water sources. For Lautoka Mill, the discharge of waste usually takes place in the sea where the mixing effect is greater and the impact on Marine Life is minimal.
 

Noise Pollution is also another result of the manufacturing process. Employees wear protective gear, as it is required by the Occupational Health and Safety (OHS) measures.
 

As part of FSCs environmental report the company includes the establishment of policies and the objectives for the management of the environment. It also establishes appropriate guidelines for the monitoring of activities that have an impact on the environment. The company also carries out environmental audits and upon the completion of the environmental audits, environmental reports are produced which is not disclosed to external parties.#p#分頁標題#e#
 

Based on the environmental report, corrective measures are taken to minimize the adverse effects on the environment. Such measures have involved the further processing or use of by-products so as to minimize as much waste or adverse impact on the environment as possible.
 

Discussion:

Environmental Factors

During the year 2005 the Corporation tends to keep on distributing its obligations towards minimizing the social and environmental effects of its operations. There were various levels of upgrades to the factory floorings and water drains in all mills .This is part of corporations plan to address the solid and liquid effluent problems at the mills.
 

Not only has this but it tended to reduce the level of water pollution that are released into the local rivers and sea which then affects the lives of many marine organisms. For instance In Labasa Mill, it tends to affect the Qawa River that leads to affecting the food chains of people that live nearby.
 

Moreover in 2006, the corporation remains committed to protecting the environment and its responsibility under the newly enacted environment management act. To demonstrate these corporations has progressively over the year implemented its plans on projects that will minimize waste and protect our environment. The same procedures were followed as was in 2003.
 

In 2007, the corporation remains committed to responsibility minimizing adverse impact of its operation on environment. They plan to install new aerobic digestion system to treat all liquid waste. In order to minimize waste and protect the environment the internal operational controls were improved throughout the year. The process has resulted in productivity and continuous improvements were carried out to the factory floors in order to minimize waste and improve the house keeping standards. The corporations have put in necessary control to ensure that leachate is re directed to pollution ponds for treatments. The mill mud, dried ash and access bagasse will be processed for use as fertilizer in cane field. They have also started development in documentation of environment policies and procedures.
 

Furthermore in 2008, the corporation continues to aspire to protect the environment through internal operational control and through the major capital project that will minimize pollution through the upgrade programme.
 

Social Factors

In 2005 the corporation was committed to look after the Occupational health and safety and hygiene requirements of its employees. They work together with Ministry of Labor to develop an important systematic training of all employees on the corporations OHS management system to raise health and safety awareness of the workforce. The development of human resources remains an integral part of the corporation?s commitment to improve operational efficiency.#p#分頁標題#e#
 

For the year 2006, the major focus was on the implementation of the OHS procedures OHS management system manual mill level and on going monitoring from corporate level. They were in joint partnership with Ministry of Labor. Results to date have been favorable to the corporations as this has been reflected in significant improvement from the direct cost and days lost figures compared to previous years. The corporations have put in strategy to reduce costs and increase productivity. They recognize that its greatest asset is its employees. It needs to manage its employees effectively in order to compete globally. The year was harmonious on the industrial front due to open and frank dialogue and effective communication with the unions
 

However in 2006 there was a focus on OHS training promotions. There was in house OHS accredited training for OHS committee for the first time. OHS training was most specialized in competency based. Through the involvement of corporation?s employees and on going leadership support they were able to achieve the goals for becoming resilient organizations. During the year there were no losses due to industrial action and the appreciation goes to the union for the corporation in resolving difficult issues
 

In 2007 the focus during the year has been on integration of safety to work processes in procedures. OHS training was also conducted on an on going basis to ensure safety awareness and responsibility is felted through all levels of organizations. The concerns of the unions were resolved through dialogue. The corporation invests in personal development programmes to build technical competence behavioral skills.
 

Undoubtedly, in 2008 FSC continues to step up its output in this area. The OHS training and development and man-power training are just a few reflections of their commitment in this.
 

Flour Mills of Fiji Ltd - (FMF)

Flour Mills of Fiji (FMF) has been in operation since 1973. Initially, the company was set up to mill flour and sharps only. However, with the growth in the local market, the company extended its product lines to manufacture whole meal flour, semolina, noodle flour and other associated products. All operations are carried out less than one roof at the companys headquarters at Walu Bay, Suva. Approximately 150 people are employed at the factory. FMF have established the Quality Management System in accordance with ISO 9001: 2000 system in order to enable them to achieve customer satisfaction at all times. This standard allows them to go beyond the mere effective implementation towards continually improving the system in order to enhance all of its processes.
 

Flour Mills of Fiji has established a long-standing image of supporting its community through the sponsorship and development of sports, sporting activities, sporting personalities and other relevant activities that add value to the society.
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Discussion:

Our findings from the research of this entity proved to be quite interesting. The company first of all does not publicly disclose its information concerning the training of employees, their education assistance or benefits. They also do not disclose environmental information, as they feel their operations have a minimal impact on the natural environment. Thus, from their point of view, Social and Environmental Reporting would be of more significance to entities in more industrialized operations.
 

British American Tobacco BAT

British American Tobacco commenced operation in Fiji in 1955. Between 1972 and 1999 Rothmans of Pall Mall (Fiji) Ltd and British American Tobacco Fiji Ltd (formally Wills (Fiji) Ltd, held a joint venture manufacturing Company Ltd and leaf growing operation, Southern Development Company. Each company maintained independent marketing business responsible for managing their respective brand portfolios. The compans success today as a business entity is based on our strong brand portfolio which includes Benson & Hedges, Dunhill, Pall Mall and Rothmans, as well as our strong focus on Growth, Productivity, Responsibility and building a ?Winning Organization


This is their vision that they share with the British American Tobacco Group, based in more than 180 markets around the world. Their head office and manufacturing operation is located in Fijis capital city of Suva. The company has two leaf growing stations located in Nadi and Sigatoka and a national sales and distribution network based in five locations throughout Fiji. BAT was the first company in Fiji to introduce the Social Reporting Process in 2002. Since then we have made good progress in understanding and responding to stakeholder expectations of a responsible tobacco company.
 

Discussion:

Perception of Social and Environmental Reporting:

After analyzing the annual social report of British American Tobacco (BAT) we observed that the reporting entity perceives social and environmental reporting as very important. BAT was the first company in Fiji to introduce social reporting process and since its inception in 2002; it has enabled the company to get a better understanding of what stakeholders expect of them as a responsible tobacco company.
 

BAT Fiji also takes the initiative toget information on corporate social reporting practices with the world in achieving the highest standards of being a good corporate citizen. This was evident when one of its employees was selected to represent Fiji at a global seminar on corporate social reporting.
 

BAT uses AA1000 as a standard that includes a set of guidelines and professional qualifications for audit processes. This guides the process to stakeholder engagement. The Global Reporting Initiatives is used and the guidelines of GRI provided the format and content of the report.#p#分頁標題#e#
 

Social Disclosure

The entity disclosed its Youth Smoking Prevention initiatives such as:

Messages in the 3 major newspapers in Fiji-the Fiji Sun, Fiji Times, and Daily Post, published 3 times a week.

Supporting the youth newspaper Kaila

Funding independent initiatives run by the Fiji Council of Social Services
 

According to their 2007 social report, they have stated that they provide education assistance indirectly through the Public Service Commission to tertiary students. From our research findings we revealed that they had withdrawn from this education assistance two years ago i.e. 2006. From this we can conclude that the company is in a way misleading its stakeholders.
 

Social Performance

The entity uses the GRI social performance indicators to identify performance aspects concerning labour practices, human rights, society and product responsibility (continuous improvement in the percentage of packaging materials that is recyclable). Analysis of the GRI indicators showed that only two indicators have quantifiable units of measurement:

Employment - number of employees

Labour/management relations - percentage of employees represented by a union or covered by an agreement.
 

The other indicators for example indigenous rights, customer health and safety, products and services, human rights contained only descriptions as their units of measurement. This supports our research earlier stated, where social and environmental externalities of an organization cannot be quantified as stated in (Deegan, 2006, p.360)
 

An interesting point to note is that even though it is generally accepted that cigarettes cause many health problems, social externalities such as the medical costs being incurred by individuals and governments (hospitals and medical centres) to treat tobacco related illnesses, are ignored by the entity when calculating profit figures. This supports the entity assumption stated earlier in this paper, which is a limitation of financial accounting.
 

Environmental Disclosure

The entity supports environmental activities in partnership with several interested organizations. For example:

National Anti-Litter Campaign,2006

Clean Up Fiji, 2006

Its own Clean up Campaign in the towns and cities of their major operation bases, 2002-2006

Campaign against butt littering Dont Flick It Stick It Campaign, 2006

In terms of environmental responsibility, they are investigating the possible production of environmentally friendly biodegradable over wrap for tobacco products.
 

Environmental Performance

The entity reports using the GRI key indicators for environmental performance. Namely, materials, water, bio-diversity; and emissions, effluents and wastes. It also includes issues of compliance (incidents of fines for non compliance with all applicable international declarations/ conventions, local regulations associated with environmental issues).#p#分頁標題#e#
 

The amounts of materials used, energy consumed, water used in production was disclosed for all three years. The units of measurements were tonnes (materials), gigajoules (energy) and cubic metres (water). In addition emissions, effluents, and waste were disclosed in tonnes per tonne of product (cigarettes)
 

Stakeholders

The entity held dialogue sessions with internal employees) and external stakeholders. They officially responded to the expectations raised in these dialogues. Present in the sessions were BAT representatives, a moderator, stakeholders and verifier. NGOs made up the majority of those present at the dialogue session. We can conclude that the NGOs are the stakeholder group that is probably more concerned about the social and environmental impact of the operation of British American Tobacco Fiji Ltd.
 

RECOMMENDATION

From our research we have been able to come up with the following suggestions to increase the awareness of, as well as try to strengthen the social and environmental reporting practices in Fiji:

The accounting professional body, Fiji Institute of Accountants (FIA) may need to consider formulating some formal reporting standards in relation to environment and social performance information. This can also serve to articulate the expectations of corporations in this regard. Thus mandatory legislation should be enacted concerning social and environmental reporting.
 

The introduction of modified teaching and education programmes for accountants and others responsible for decisions relating to information disclosures, both by professional bodies and higher education institutions. Of course, this would have to be preceded by surveys of the entities and the stakeholders alike. This ought to equip accountants with the skills and expertise needed for social and environmental reporting.
 

There is a need for an improvement in the qualifications of accountants locally, concerning social and environmental reporting and disclosure. Such developments in environmental and social accounting, will give Fiji?s accounting profession an incentive to consider environment accounting as part of the accounting process.
 

There are a number of industry initiatives, which can be put in place that include the development of a code of environmental conduct. This would mean that firms would be under obligation to undertake a process of public environmental performance reporting on an annual basis by way of stand-alone environmental reporting. This would be most relevant to entities whose operations have an extensive impact on the environment. For example FSC, Fiji Industries Ltd.
 

Guidelines can also be prepared to influence the reporting by firms, and may also assist users in determining what information is reasonably expected. These may be based on the Global Reporting Initiatives that were discussed earlier in this project.#p#分頁標題#e#
 

Social and environmental reporting awards can be introduced. This would encourage firms to take the initiative to provide a thorough environmental and social disclosure.
 

An improvement is needed in the mandatory and voluntary environment reporting by reporting entities. It should be taken seriously by all reporting entities in Fiji, as is the case globally. Increased transparency and accountability by organizations has become a trend worldwide, and organizations in Fiji should take note and be part of this. British American Tobacco Fiji Ltd is a sterling example of this, although arguably a controversial one.
 

There is a need for the improvement of environmental regulation as well as its regulatory intervention in Fiji. Whereas, social disclosure factors such as safety, under the Occupational Health and Safety Act are significantly recognized in the local organizations? annual reports that were analyzed.
 

An increased exposure of commerce students to environmental and social responsibilities of organizations. Since they are the future generations of accountants, educating them now would produce a more informed accounting profession in future on issues relating to corporate social responsibility. For example, at tertiary level- a unit or course can be designed specifically for social and environmental reporting.
 

Audit firms should prepare audit procedures for social and environmental reporting in the ordinary course of auditing a client.
 

Availability of additional methods for conducting consultations with stakeholders and not dialogue sessions alone.
 

Area of further study includes:

Gather views from stakeholders to determine if the reports generated on social and environmental issues fulfill the concept of completeness and accountability.
 

CONCLUSION

Internationally, social and environmental reporting is prominent and practiced by multi-national companies, and entities in industries that have extensive environmental and social impacts. It is a phenomenon that is gaining strength. However, in Fiji it is evident from our three case studies that social and environmental reporting is perceived as important only to entities, are industrialized. For example, Fiji Sugar Corporation Ltd, along with those whose social impact is extensive, such as British American Tobacco Fiji. Other manufacturers such as Flour Mills of Fiji do not provide disclosure on social and environmental reporting, as they perceive that their operations do not have a large impact on the environment. At present, in Fiji from our study we find that social and environmental reporting is not as extensive as it is internationally.
 

In order for social and environmental reporting activity to be effective, it requires recognition of corporate social responsibility, and accountability and acceptance of the view that the needs and interest of all the identifiable stakeholders who are affected by corporate activity are just as relevant as the profit maximization interest of shareholders.#p#分頁標題#e#
 

Disclosures have tended to be biased towards good news and sometimes are not truthful. Management may be motivated to undertake voluntary additional disclosures in annual reports because they want to establish or enhance the legitimacy of the organization with a specific target group or the general public. Since reporting on social issues is not regulated, it is up to the firm to disclose whatever information it wants to, if any at all. As seen in the firms operating in Fiji, hardly any of them are providing environmental information while some disclosing employee information.
 

Because of its voluntary nature, social reporting has been largely used to mislead users as only the good aspects or well performing areas of the firm are highlighted in the annual reports and the negative aspects are left out. Thus, users make inaccurate decisions thinking that firms are high-performers in environmental and social areas.
 

Social and environmental reportin
g can benefit reporting entities by enhancing their corporate credibility, and inform them on the impact of their operations on the stakeholders. This can lead or encourage them to find means of improving their economic, social, and environmental performance. The benefit to society is that the concerns of different stakeholder groups are taken into consideration by the reporting entities and will be highly likely to minimize the impact of externalities (from the companys operations) on the natural environment.
 

Therefore it can be concluded that social and environmental reporting is slowly making inroads regarding the social and environmental information disclosures of reporting entities in Fiji. More awareness is required among these reporting entities and stakeholders, as well as society as a whole. As the positive implications of marginalizing social and environmental reporting outweigh its costs, it is becoming a necessity for companies who want to preserve their corporate reputation, and keep up with best practice methods. Its impact is not evidently significant, although it can be said to be gradual, and indeed making a difference.
 

LIMITATIONS

Limitations of our research included:

Organizing interviews with our preferred companies

We faced unfavorable responses from the potential interviewees

There was not enough relevant information provided

Companies declined interviews
 

Selecting the relevant information concerning the topic, from our research and the literature that was reviewed. Lots of readings were available but it was pretty difficult to understand the terminology used by various authors in the readings, thus interpretation was tricky. Moreover, each article required further readings for clear understanding and analysis.
 

The costs involved in conducting the field research

Time constraints. The time given to us for compiling this project was not enough because we had to allocate time for our other courses. Since one of our members is employed, most of our discussion and meetings were scheduled to be in the afternoon.#p#分頁標題#e#
 

None-the-less, team work, efficient management of time, effective utilization of available resources at USP library and Internet and dedication by our group members helped us overcome the above mentioned limitations and complete the project to the best of our abilities.